City Operations Manager
We are looking for another key player for our London team. As a City Operations Manager, you are responsible to lead the store team, energize the London Store, and actively connect with our community. You will be responsible to lead, develop and streamline the daily operations, following up on and making sure KPIs and overall targets are met as well as creating an inspiring environment to work in.
The store makes a unique SNS hub where we enable various platforms for expression through music, art, and fashion. We want to contribute and add value to our consumers and to our community and we are actively looking for someone with their ear close to the ground when it comes to street fashion and the sneaker industry in London.
Main Scope
As a City Operations Manager with SNS, part of your key work tasks will be to:
- Ensure the City is set up for success by ensuring all areas are efficient through training, coaching, recruiting and development of the City Team
- Lead the team to connect SNS with the local community through activations, content, and product.
- Ensure the store is merchandised and stocked with a relevant assortment and that the visual identity of the store is in line with the SNS brand proposition.
- Lead daily retail operations, motivating the team, ensuring excellent customer service and an active and healthy work environment in the store
- Set the framework and follow up on implementation for key operating procedures across marketing, retail, and logistics.
- Collaborate closely with the global SNS stores to develop our business.
Who you are?
We believe you have been working in a similar position for at least 5 years. It will be key that you have experience in managing a large team and that you have proven experience in developing a team culture. You will be the bridge between SNS HQ (Stockholm, Sweden) and the London retail team which is why collaboration and communication skills are imperative.
To be successful in the position you also need to be driven, and an initiative-taking problem solver. As a leader at SNS, you should always keep inclusion, accountability, communication and enabling performance at top of your mind which is why we look for an empathetic leader naturally taps in to those key values.
If you´re also passionate about fashion, trend-aware of the street-wear market and speak English fluently - don't hesitate to apply!
- Our team
- Stores
- Locations
- SNS London
SNS London
About SNS
SNS is a brand created with love and curiosity for the life around sneakers, music, fashion, art, and basketball. We energize culture through creativity and serve our community with integrity.
Read here about SNS Diversity & Inclusion.
City Operations Manager
Loading application form
Already working at SNS?
Let’s recruit together and find your next colleague.