Tech Lead

Help build the technology behind the next chapter of SNS.

SNS is one of the world's leading sneaker retailers, with stores in Paris, Berlin, London and Stockholm, and an e-commerce platform that drives the majority of our business.

For more than 25 years, SNS has existed at the intersection of sneakers, music, basketball, art, design and contemporary culture.

We're looking for a Tech Lead to join our Stockholm team and help drive the next chapter of SNS's technology.

Location: Stockholm
Employment: Full-time
Salary Range: 45 000 sek - 55 000 sek

About the Role

As Tech Lead, you'll be responsible for making technology work across SNS — today and in the future.

It's a broad, hands-on role: one day you might help a colleague with their computer or troubleshoot an integration issue between Business Central and Shopify; the next you could be evaluating how to improve our PIM or using AI to fundamentally change how a team works.

You won't be expected to build every solution yourself, but you will be expected to understand our technology landscape, take ownership, find solutions and know when specialist expertise is needed.

Technology at SNS should ultimately create a better customer experience, a better business, or ideally both.

Key Responsibilities

• Everyday IT & operations — M365, Entra, onboarding/offboarding, hardware, store technology, POS, networks, licences and security. Help colleagues solve everyday technology problems and resolve as much as reasonably possible internally.

• Business systems — Own and improve our understanding of Business Central, Shopify, PIM, POS, integrations, APIs and inventory/order flows. Troubleshoot issues, identify root causes and improve data quality and system reliability.

• AI adoption — Drive and enable the use of AI across SNS. Identify practical opportunities together with Finance, Logistics, E-Commerce, Retail, Marketing and Sales & Buying, while helping teams become confident using AI themselves to solve problems, analyse information, develop ideas and work more effectively.

• Larger initiatives — Lead projects such as PIM, ERP or Shopify development, new omnichannel capabilities, logistics technology and new customer and retail experiences.

• Budget & partners — Own the technology budget, build business cases, select and negotiate with suppliers, manage external partners and ensure critical knowledge and documentation stay within SNS.

Who We're Looking For

We're looking for a technically capable generalist with a few years of solid experience and a proven ability to take ownership.

Someone who's curious about both technology and business, and who:

• Has a strong understanding of business systems, integrations and data flows.

• Has experience from retail, e-commerce or a related consumer business.

• Can troubleshoot technical and operational problems independently.

• Has worked with suppliers, consultants or development partners.

• Has commercial understanding and can evaluate technology investments.

• Has a genuine interest in AI and how it can change the way organisations work.

• Is fluent in English.

Experience with M365/Entra, Business Central, Shopify, PIM, POS, APIs, automation, AI and information security is valuable — but expertise in everything is not required.

You don't need to be a developer, but you should be comfortable discussing the difference between REST and GraphQL, investigating why data doesn't match between two systems, and working your way towards the root cause of a technical problem.

What We Value

We're looking for someone who is hands-on, curious and entrepreneurial; takes ownership; thinks commercially; and keeps the customer top of mind.

You should have a genuine interest in sneakers and sneaker culture, be passionate about retail and how physical and digital retail can be improved, and be excited about how technology can enable new and better customer and retail experiences.

An interest in basketball, music, art and design is an important part of understanding the world and culture around SNS.

If you're excited about sneakers, retail and technology — and want to help build what's next at SNS — we'd love to hear from you.